Guest reviews of Hyatt Place Nashville Downtown
Here you can find verified reviews our users posted on this website
Steven
6 months ago
Awesome location close to everything, just a short walk to Broadway. The breakfast was better than average. The lobby had live music, a nice touch for relaxing after a long day.
Gene
6 months ago
Super friendly staff and great location just a few minutes from Broadway. Breakfast was decent with many options. Parking fees are really steep at $36 a night. Lots of live music nearby made our nights fun.
Luke
7 months ago
The rooms are spacious and clean, with great views. The staff is friendly and goes out of their way to help, like finding my car when I forgot where I parked.
It was a bit pricey, but considering the amenities, it’s totally reasonable.
Georges
8 months ago
The room was extremely comfortable, with a huge TV and quiet A/C. The bed felt luxurious, making it easy to relax. The shower was roomy, featuring great water pressure that was refreshing after a long day. The noise levels were surprisingly low; even the hallways were peaceful. I found baby powder on the bathroom floor, and the garbage can was rusty. The wooden luggage rack was broken, and the roll-down shade malfunctioned shortly after arrival. While the location was excellent, there is room for improvement in room maintenance and amenities.
John
8 months ago
The indoor swimming pool was a fantastic way to unwind after a day of exploring! Every breakfast was a feast, fueling my adventures. I was blown away by how quiet my room stayed despite all the festivities nearby!
100% recommend 🥰🏨
Thomas
8 months ago
During my stay, I had the pleasure of discovering that we were just minutes away from iconic attractions like the Johnny Cash Museum, the Country Music Hall of Fame, and the legendary Broadway, all easily reachable by a leisurely stroll; the hotel also offered a great value with spacious and clean rooms, plus a friendly staff who made the experience delightful with excellent free breakfast options available each morning, but it would be nice if housekeeping was a little more attentive during our visit.
Jean
8 months ago
I was really disappointed when I found baby powder on the bathroom floor and a rusty trash can. Plus, the roll-down shade broke on the first night, and no one ever came to fix it despite reporting it. What a hassle!
Cyril
9 months ago
comfortable room, comfortable atmosphere with a clean and relaxing shower that had great water pressure and a friendly breakfast area staff that provided excellent service.
Everything exceeded my hopes.
Clive
9 months ago
Clean, spacious room. Perfect for my family. The beds were comfortable; pillows were just right. The shower? Outstanding. Breakfast included and one of the best hotel spreads I've encountered—plenty of options, though the waffles could use some warmth. Staff demonstrated genuine Southern charm, especially Justin, Cam, and Catherine. Their hospitality made us feel special. Location is ideal: close to music and museums. That said, the parking deck was a bit tricky with my Tacoma. Minor critiques: no working exhaust fan in the bathroom and a thermostat that wouldn't budge. some street issues nearby, but that's not the hotel's fault. Definitely a place worth returning to.
Charles
9 months ago
The view from my room is like a postcard; the bridge lit up at night is mesmerizing. The breakfast spread is impressive, and the staff are friendly and make you feel welcomed.
Sydney
9 months ago
Great location and friendly staff. Noisy bar area and limited breakfast options.
Donald
10 months ago
fantastic location, clean rooms, helpful staff
John
10 months ago
Great location; elevators were slow and caused long wait times.
Sean
11 months ago
The Hyatt Place Nashville Downtown features an ideal location with easy access to attractions. The staff stood out for their helpfulness, especially in accommodating early check-ins. Breakfast exceeded expectations, offering a variety of tasty options. maintenance issues and long elevator waits need attention.
Robert
11 months ago
Great location for exploring nearby museums and the music scene. The room was spacious and impeccably clean, making it comfortable for our stay. Breakfast had a decent selection, but on the first morning, it was chaotic with limited seating and food running low. Only one of three elevators was working, leading to frustrating waits. The staff were friendly and did their best, especially at the bar, where we enjoyed complimentary coffee. Just a few tweaks needed for better convenience, but the charm of the place and its proximity to attractions made it worth it.
Emily
11 months ago
My christmas stay at this hotel was fantastic! The room was clean and comfy, with a great bed and comfortable pillows. The location was superb – close walking distance to major attractions like Broadway and museums. I loved the delicious breakfast they offered, especially the waffles. The housekeeping service was on point, refreshing the room daily.
There were a few downsides. The room had some cleanliness issues like baby powder on the bathroom floor and a rusty garbage can.
Graham
1 year ago
Great option for a quick Nashville visit with good value. The staff was fantastic.
Richard
1 year ago
The hotel's location was perfect for exploring on foot, close to popular attractions. Staff was helpful, accommodating reservations efficiently. Breakfast was tasty, and housekeeping was attentive, refreshing the room during the day.
Check-in process was disorganized, with delays and communication issues. Elevator security system was confusing, needing key tapping.
Bryan
1 year ago
My furry friend tagged along, outdoor space galore! Coffee to Cocktails Bar served life-sustaining Starbucks. The Market saved my snacking life. Buffet breakfast was a feast. Complimentary dining was my savior.
My pullout bed was as comfy as a cactus.
Andrew
1 year ago
Walking around the vibrant streets, jamming to live tunes, and immersing in the electric atmosphere made our family trip unforgettable.
My wife says that a designated family area in the pool with warmer water would have been ideal for our little water babies.
Joseph
1 year ago
We hit up Johnny Cash Museum and partied on Broadway – epic vibes. Hotel staff were chill, rooms were comfy, and the complimentary brekkie was clutch before hitting up more sights. Totally recommend for a young, fun crew!
Only wish they had a rooftop bar for pre-gaming! .
Sean
1 year ago
Great location and views. Poor service and breakfast left a lot to be desired.
Matt
1 year ago
The check-in process was a bit rocky as the computers were down, causing delays. Despite being promised a message once the room was ready, we never received one, and had to keep checking with the front desk ourselves. Upon entering the room, we noticed some cleanliness issues like baby powder on the bathroom floor and a rusty garbage can. We reported these to the lovely front desk staff member named Tess, who was kind and attentive, but unfortunately, the maintenance issues were not resolved promptly during our stay. The hotel's location was fantastic for exploring the city, and the pool was a nice feature. the room lacked certain amenities like USB ports and the pillows were not very comfortable. only one out of three elevators was working throughout our stay, leading to long wait times and inconvenience. The staff, particularly the manager who checked on us during breakfast, were friendly and helpful. They tried to accommodate our early check-in request, which we appreciated. there were some lapses in service, like the room not being cleaned and staff not being very informed about local transportation options.
Gordon
1 year ago
Daily breakfasts were substantial and delicious!! We enjoyed our easy walks to the nearby attractions, including the honky tonks and museums. The pool and friendly staff made our stay special. I'll recommend this hotel.
James
1 year ago
Excellent breakfast, friendly staff, convenient location near Broadway, clean and comfortable rooms.
Felt good, no complaint.
Thomas
1 year ago
my recent stay at hyatt place was fantastic! the location is unbeatable, with easy access to museums, the country music hall of fame, and broadway. the staff, including emily, went out of their way to make us feel special, offering assistance and even shipping items we left behind. the spacious room, delicious breakfast, and live music downstairs made our stay truly enjoyable. overall, the experience was top-notch, and i'll definitely be coming back.
Nothing i didn't like to be fair 🙂
Peter
2 years ago
the hyatt place was very clean and close to broadway where all the music bars are. the staff - especially emily - went out of their way to help and were super friendly. also, the housekeeping promptly shipped us the stuff we left behind.
Would recommend.
